# Mastercopy

> Mastercopy is a family-run managed technology services provider based in Thornaby, Stockton-on-Tees, delivering Managed Print, Managed IT, and business intelligence solutions to organisations across the UK since 1989. ISO 27001 and ISO 9001 certified, and an HP Amplify Partner.

## Company overview

Mastercopy has been trading for over 37 years, providing copier and printer leasing, managed print services (MPS), IT support, software solutions, and intelligent document management to organisations of all sizes, from small businesses to large enterprises and public sector bodies.

**Headquarters:** Randol House, Martinet Road, Thornaby, Stockton-on-Tees, TS17 0BA
**Phone:** 01642 750404
**Email:** sales@mastercopy.co.uk
**Website:** https://www.mastercopy.co.uk

## Key pages

- [About Us](https://www.mastercopy.co.uk/about-us/): who we are, our history and certifications.
- [Heritage](https://www.mastercopy.co.uk/heritage/): the Mastercopy story since 1989.
- [Copiers & Printers](https://www.mastercopy.co.uk/copiers-printers/): multifunction copiers and printers from HP, Konica Minolta and UTAX.
- [Printer & Copier Leasing](https://www.mastercopy.co.uk/copier-and-printer-leasing/): UK-wide leasing with fixed monthly costs, all toner and maintenance included.
- [IT Support](https://www.mastercopy.co.uk/it-support/): server, desktop, cloud and network support and IT procurement.
- [Software Solutions](https://www.mastercopy.co.uk/software-solutions/): PaperCut, HP Secure Print and DocFlow.
- [DocFlow](https://www.mastercopy.co.uk/docflow/): Mastercopy's business intelligence and document workflow automation platform.
- [Areas We Cover](https://www.mastercopy.co.uk/areas-we-cover/): nationwide coverage from our North East base.
- [Case Studies](https://www.mastercopy.co.uk/mastercopy-case-studies/): long-standing client partnerships across multiple sectors.
- [Reviews](https://www.mastercopy.co.uk/reviews/): what our customers say.
- [Blog](https://www.mastercopy.co.uk/blog-learn-more-about-mastercopy/): guides on print, IT and document management.
- [Trust Centre](https://www.mastercopy.co.uk/trust/): security, data protection and compliance.
- [Contact Us](https://www.mastercopy.co.uk/contact-us/): get in touch or request a quote.

## Services

### Managed Print Services (MPS)
Complete print fleet management including proactive monitoring, automatic toner replenishment, maintenance, usage reporting, and cost control. We supply devices from HP, Konica Minolta, and UTAX with flexible leasing plans.

### Copiers & Printers
We supply, install, and maintain multifunction copiers and printers from three leading manufacturers:
- **HP** — LaserJet, OfficeJet, PageWide, DesignJet plotters, ProBook laptops, ZBook workstations. Mastercopy is a proud HP Amplify Partner.
- **Konica Minolta** — bizhub multifunction devices for office and production environments.
- **UTAX** — reliable, cost-effective multifunction printers and copiers.

### IT Support
- Server and desktop support
- Cloud service management
- Network infrastructure solutions
- IT procurement services

### Software Solutions
- **PaperCut** — secure print release (Follow Me Print), cost tracking, quota management, and sustainability reporting.
- **DocFlow** — Mastercopy's own business intelligence and workflow automation platform. Capture, classify, store, and retrieve documents effortlessly.
- **HP Secure Print** — enterprise-grade secure printing with PIN, badge, or mobile authentication.

### DocFlow (business intelligence)
DocFlow by Mastercopy helps businesses digitise, manage, and automate their document processes, turning paperwork into searchable, actionable business intelligence. Features include document capture, classification, storage, retrieval, and AI-powered intelligence.

## Areas we cover

Mastercopy provides nationwide coverage across the UK from our North East base, with engineers and account managers positioned across the country. Key areas include:

- Middlesbrough, Stockton-on-Tees, Darlington, Hartlepool, Sunderland, Newcastle, Durham, Teesside (North East England)
- York, Leeds, Sheffield, Manchester (Northern England)
- Birmingham (Midlands)
- London, Bristol, Plymouth (Southern England)
- Glasgow, Edinburgh, Inverness (Scotland)

## Case studies

Mastercopy has long-standing partnerships with organisations across multiple sectors:

- **Haskel Group** — global high-pressure technology leader. Document process management across multiple UK sites.
- **Whitby Seafoods** — 25+ year partnership. DocFlow implementation for document management and business continuity.
- **Quorn Foods** — selected from 6 suppliers after rigorous tendering. Annual service visits and document archiving.
- **The Sirius Group** — civil engineering provider with four regional offices. 15+ year partnership with proactive maintenance.
- **Tilly Bailey & Irvine** — law firm. 30+ year relationship. 11 colour copiers across 4 offices plus 29 managed printers.
- **Jacksons Law** — law firm. 36+ year relationship. 7 colour copiers on managed print service.

## Key differentiators

- **ISO 27001 and ISO 9001 certified** — accredited information security and quality management.
- **Single partner** — print, IT, and business intelligence under one roof.
- **Local and responsive** — based in the North East with nationwide coverage and fast engineer response times.
- **HP Amplify Partner** — one of the UK's longest-standing HP channel partners.
- **Flexible leasing** — fixed monthly costs, no hidden charges, all toner and maintenance included.

## Customer support

- [Customer Support](https://www.mastercopy.co.uk/customer-support/): help, guides and service requests.
- [Submit Meter Readings](https://www.mastercopy.co.uk/customer-support/submit-meter-readings/): send your device meter readings.
- [Order Toner](https://www.mastercopy.co.uk/customer-support/order-toner/): request replacement toner.

## Contact

For enquiries about copier leasing, managed print services, IT support, or document management:

- **Phone:** 01642 750404
- **Email:** sales@mastercopy.co.uk
- **Address:** Randol House, Martinet Road, Thornaby, Stockton-on-Tees, TS17 0BA
- **Website:** https://www.mastercopy.co.uk