1745
Happy customers
A family run business
that care about their customers
and aftersales support that is provided.
No call centres or answer machines.
All incoming calls and emails received
by fully trained staff.
Any fault logged by a customer
has a response time from a technical advisor
within 5 minutes as to the plan of action
that will be taken to rectify the issue.
The one-stop shop - unique approach
to delivering hardware
and associated software all under one roof.
Pro-active full fleet management
and maintenance support to maximise
your performance.
Five year commitment from Mastercopy
to support all hardware with
system exchange guarantee if problems occur.
107
Awards won
46
Employees
28
Year’s experience
About us
Founded in 1989 – Mastercopy is a highly skilled independent supplier of document solutions.
Frequently acclaimed and recommended by suppliers and customers alike, we work hard and invest heavily to provide outstanding levels of customer support and satisfaction throughout the UK in the North. Our reputation is one of personal attention and delivering on our promises whatever your business, from sole trader to multi-nationals and government bodies. We are a family business, with family values and local integrity. We have if required corporate resources which allow us to supply on a national basis.
Mastercopy has developed a reputation in sales, training, service and administration that sets us apart from anonymous conglomerates. We deliver quality, professionalism and value at every level and in every function. That’s why we are accredited with ISO9002 and why we carry the support and partnership of some of the world’s largest manufacturers.
They rely heavily on Mastercopy to promote, support and represent their products throughout the UK. Combined with the sophisticated software solutions we supply and fully support, your document management and imaging needs are fully addressed and are in excellent hands with Mastercopy.
The Mastercopy way
Family owned business that care about their customers and aftersales support that is provided.
No call centres or answer machines. All incoming calls and emails received by fully trained staff.
Any fault logged by a customer has a response time from a technical advisor within 5 minutes as to the plan of action that will be taken to rectify the issue.
The one-stop shop – unique approach to delivering hardware and associated software all under one roof.
Pro-active full fleet management and maintenance support to maximise your performance.
Five year commitment from Mastercopy to support all hardware with system exchange guarantee if problems occur.
Thinking big
Thinking big means we constantly improve and continue to offer new dynamic solutions for all our customers demand. Clients often think they’re stuck in a rut of no return in data and document management losing time resources and money, this is where we can help! We analysis design and tailor unique software platforms and print solutions that will simply and effectively end all document chaos, bringing harmony to your business.
Tailored for everyone
Our software and print solutions are tailored specifically to each individual client. We understand that diversity and flexibility are a must in order for a business to run smooth and efficiently, that’s why we offer flexible packages. Our goal is to ensure companies data and document management are flowing effectively and freeing users from the problematic issues, so employees can get back to the important stuff.
Simple but smart
Simple and smart are key integrations within all our document and data solutions. Users found that keeping our software simple meant that it was highly user friendly and was able to boost companies efficiency by more than 64% this meant time and costs were saved, we’d call that a success! We strive to please, it’s our obsession and we realise one system won’t do all, thats why we focus on keeping things highly simple yet adaptable.
Safe and secure
Now this is an important one – We pride ourselves on the fact so many companies have chosen to trust our products and so they should. Our software incorporates robust security systems which means you choose what gets shared within your business. You can be put at ease that your documents and printing are being handled in a controlled environment of your choosing.
Our Partners
We have teamed up with some of the best people in print and document management. Building strong relationships over many years, working closely together as trusted providers of the best hardware and software solutions.
