Whitby Seafoods Group have been dealing with Mastercopy for in excess of 25 years in which time we have come to rely on a prompt, efficient, professional and friendly service. Mastercopy have been able to scale the services they provide to Whitby Seafoods, to match the growth in our business. Mastercopy exclusively provide “all in” print, scan and copy solutions across our sites in the UK, all at a competitive price point.
Mastercopy have helped Whitby achieve a key milestone in our journey towards reducing lost unproductive space caused by storing paper records in archive. Previously we had to utilise vast amounts of warehouse space to store records, and often spent hours retrieving records manually. Mastercopy introduced Masterflow into the business, project managing the implementation, training and migrating data with us. We have now reduced our archive storage to a fraction of the size we previously had, and save hours by using desktop search of records, rather than laboriously searching amongst boxes and boxes of documents. The product is supported by a knowledgeable and approachable technical team.
The value of Masterflow really became apparent when we were responding to the COVID outbreak. Our on premises Finance team became work from home, remote workers overnight. Thanks to Masterflow, we were able to work seamlessly and access data as if we were on site.
I can concentrate on my other functions within the business knowing I do not need to worry about document management and all the technology surrounding it, as I know Mastercopy have taken care of it.
September 8, 2020