Durham's working life revolves around the university and its colleges, county-level public services, health provision and a professional sector serving a largely rural county. Add the visitor economy around the cathedral and city centre and you have a mix of very large document volumes and many small, scattered offices.
Both patterns suit a managed fleet: the big sites need control and reporting, the small ones need someone else to worry about toner and repairs.
Leasing for Durham organisations
One monthly cost covers device, installation, training, toner, consumables, parts and labour, whether the site is in the city or twenty miles out. Everything runs on our standard leasing agreement, with reporting per location for multi-site clients. If you are choosing device sizes, our guide to A3 versus A4 helps avoid over-buying.
Durham sectors we serve
Our County Durham work concentrates in four areas:
- University and colleges – follow-me printing across sites, student quotas and devices that handle term-time surges.
- County and local public services – secure release, access control and reporting suited to budget scrutiny.
- Healthcare providers – dependable printing and scanning for records-heavy work, with encryption as standard.
- Professional firms and rural businesses – one reliable device, fully maintained, instead of several ageing printers.
Managed print and IT support
Managed print takes supplies, servicing and monitoring off your hands and gives you one predictable invoice. IT support is available alongside it, which smaller Durham offices without in-house IT tend to find more useful than the print contract itself.
Covering the city and the county
We are half an hour up the road, so Durham sites get quick attendance and easy pre-installation visits. Rural offices benefit most from the monitoring: consumables arrive automatically and faults are diagnosed remotely, which avoids a lot of waiting around in places where suppliers are thin on the ground.
Get a Durham quote
Send us the details or ask us to visit. Call 01642 750404 or email sales@mastercopy.co.uk, or take a free print audit first so the numbers are real.
Frequently Asked Questions
Do you cover rural County Durham as well as the city?
Yes. Outlying offices get the same agreement and the same service standard, and they are usually the sites that benefit most from remote monitoring.
Can you support university departments separately?
Yes. Departments can have their own devices, quotas and reporting while sitting under one overall agreement and invoice.
How quickly can an engineer attend in Durham?
Generally quickly, since we are around half an hour away, and our same-day on-site standard applies regardless.
What does the monthly cost actually include?
The device, delivery and installation, staff training, all toner and consumables, and every part, labour charge and call-out. Paper is the exception.
Leasing, managed print and IT support across Durham city and County Durham.